FAQ
FAQ
Find answers to common questions about our services and products.
Category
General
Common questions about our business, pricing and how we work.
We always start with a free initial consultation where we discuss your needs and goals. After that, we prepare a quote with clear scope, timeline and price. Once you approve the quote, we get started on the project.
The process is simple: contact us via the form or call, and we'll schedule a meeting within a few days.
It's impossible to give an exact price without first understanding your needs and project scope. We usually work with fixed project prices so you know exactly what it costs before we start.
As a guideline, simpler websites start from approx. 25,000 SEK, while more advanced solutions can cost significantly more depending on complexity and desired functionality.
Contact us for a free quote based on your specific requirements.
The time required depends entirely on the project's scope:
- A simpler website: 2-4 weeks
- A webshop with integrations: 4-8 weeks
- Larger web applications: 2-6 months
We always provide a realistic time estimate in the quote and keep you updated throughout the project.
Yes! We are based in Kalmar but work with clients throughout Sweden and internationally. Most meetings take place conveniently via Teams or Zoom.
If it's more convenient, we're happy to meet in person – we travel where needed for larger projects.
Absolutely! We help with both completely new projects and further development of existing solutions. This can include:
- Troubleshooting and bug fixes
- Performance optimization
- New functionality
- Design updates
- Migration to a new platform
We always review the current state before making recommendations.
Yes, we offer support agreements for ongoing maintenance that include:
- Security updates
- Backup and monitoring
- Minor adjustments and updates
- Technical support
We're here for you even after the project is complete and ensure your solution continues to work optimally.
For larger projects, we usually split the payment:
- 30% at project start
- 40% at partial delivery
- 30% at final delivery
For smaller projects or ongoing work, we invoice monthly in arrears. Payment terms are 30 days net. We are flexible and can adapt the arrangement to your needs.
We normally respond within 24 hours on weekdays. For urgent matters, you can reach us most easily by phone.
After the initial contact, we usually schedule a meeting within a week to discuss your project in more detail.
Category
WP Technical Site Auditor
Frequently asked questions about WP Technical Site Auditor
This means an email address on your site is displayed as plain text or as an incorrect link instead of a clickable mailto link. For example:
- Wrong:
<a href="info@example.com"> - Correct:
<a href="mailto:info@example.com">
Solution: Add mailto: before the
email address in the link so visitors can click and open their email
client directly.
This warning appears when a page's HTML code exceeds 1 MB. Very large pages can:
- Load slowly for visitors
- Negatively affect SEO
- Consume unnecessary server resources
Solution: Consider splitting the content across multiple pages, optimizing images, or removing unnecessary code from the page.
From version 3.0.2, the scanner automatically skips pages that fail twice in a row (one attempt + one retry). This can happen if:
- The page takes too long to load (timeout)
- The page returns a server error (500 error)
- The page is too large to process
- The server is temporarily overloaded
Skipped pages are shown in the scan log. You can try scanning again later when the server is less busy, or investigate why that particular page is problematic.
- SEO (28 checks) - Meta tags, headings, canonical, robots, OpenGraph, schema.org
- Performance (19 checks) - Load time, resource optimization, caching, compression
- Database (12 checks) - Table optimization, transients, revisions, metadata
- Security (15 checks) - SSL, headers, exposure, permissions, debug mode
- Accessibility (11 checks) - ARIA, alt texts, contrast, forms
- Images (9 checks) - Size, format, lazy loading, alt attributes
- Responsiveness (6 checks) - Viewport, media queries, touch elements
- Internal Links (8 checks) - Broken links, redirects, anchor links
- External Links (6 checks) - Nofollow, noopener, security
- Scripts (10 checks) - JavaScript optimization, order, async/defer
- Stylesheets (8 checks) - CSS optimization, critical CSS, media
- Caching (7 checks) - Browser cache, headers, CDN
- PHP/WordPress (12 checks) - Version, configuration, memory limits
- Plugins (8 checks) - Updates, conflicts, performance
- Theme (6 checks) - Updates, child theme support, hooks
- Media (5 checks) - File sizes, formats, uploads
- Forms (5 checks) - Labels, validation, accessibility
- Other (8 checks) - Favicon, sitemap, robots.txt, 404 page
Warning: Fix soon. These issues negatively impact performance or SEO.
Notice: Consider addressing. These are optimization suggestions.
- Unlimited URL scanning - analyze your entire site
- 70+ one-click auto-fixes - resolve issues automatically
- Scheduled scans - daily, weekly, or monthly
- Email notifications - get reports when new issues are found
- CSV export - export results for reporting
- Scan history - compare changes over time
- 40 WooCommerce checks + 11 auto-fixes
- Redirect Manager - manage 301/302 redirects
- Meta Manager - bulk edit SEO metadata
- Breadcrumbs - add SEO-friendly breadcrumbs
- Priority support - fast email support
wp-content/tsa-backups/ with: .htaccess protection against direct access. Automatic cleanup after 30 days.
- Create and manage redirects with simple interface
- Import/export redirects via CSV
- Hit logging and 404 tracking
- Automatic redirect when permalinks change
- Support for regex patterns
- Group redirects for easier management
- Edit meta titles and descriptions in bulk
- Preview how pages appear in Google
- Automatically generate meta descriptions from content
- Find pages with missing or duplicate metadata
- Export and import metadata via CSV
- Integrate with popular SEO plugins (Yoast, Rank Math, AIOSEO)
- Structured data (schema.org) for better SEO
- Customizable separators and styles
- Support for posts, pages, archives, WooCommerce products
- Shortcode and Gutenberg block
- PHP function for theme developers
- Automatic placement (no coding needed)
Category
WordPress
Questions about WordPress development, themes and plugins.
WordPress powers over 40% of all websites on the internet and is the world's most popular content management system. There are several advantages:
- User-friendly – Easy to update content yourself
- Flexible – Can be extended with thousands of plugins
- SEO-friendly – Good foundation for search engine optimization
- Cost-effective – No license fee for the platform itself
Yes, we develop completely unique themes from scratch tailored to your brand and functional needs. We can also create child themes based on popular frameworks if that suits the project better.
A custom theme gives you full control over design and performance without unnecessary code.
Absolutely! We create custom plugins for specific functions that are not available as ready-made solutions, or when existing plugins are not sufficient.
Custom-developed plugins are often more secure and faster than generic solutions because they only contain exactly the functionality you need.
We optimize performance on multiple levels:
- Image optimization and lazy loading
- Caching on multiple levels
- Minification of CSS and JavaScript
- Choice of fast and reliable hosting
- Database optimization
We always test with tools like Google PageSpeed Insights and strive for high scores.
With proper configuration and regular updates, WordPress is very secure. We always implement:
- SSL certificates
- Security plugins and firewalls
- Two-factor authentication
- Regular security updates
- Backups
Most security issues occur due to outdated plugins or weak passwords – not WordPress itself.
Yes! WordPress has a user-friendly admin interface where you can easily:
- Create and edit pages and posts
- Upload images and files
- Manage menus
- Moderate comments
We always provide you with a walkthrough and can also create simple instruction videos for your specific site.
Yes, we handle the entire migration process including:
- Moving files and database
- DNS settings
- SSL certificate
- Testing that everything works
We ensure the site works flawlessly on the new hosting before pointing the domain.
Category
WooCommerce
Questions about e-commerce and WooCommerce development.
WooCommerce is the world's most popular e-commerce platform, built on WordPress. The advantages are many:
- No license fee – You own your store completely
- Flexible – Customize everything from design to checkout flow
- Scalable – Works for small and large stores
- Large ecosystem – Thousands of extensions and integrations
Yes, we build integrations with most business systems and ERP solutions via APIs. Common integrations include:
- Fortnox
- Visma
- Ongoing WMS
- Pyramid
- Specter
The integration automates flows for orders, invoices, inventory and customer data.
WooCommerce supports most Swedish and international payment solutions:
- Klarna (invoice, installments, direct payment)
- Swish
- Stripe (cards)
- PayPal
- Nets/Dibs
- Bank transfer
We help you choose and configure the right solutions for your target audience.
Absolutely! We set up complete shipping solutions including:
- Shipping zones and price calculations
- Weight-based or value-based shipping
- Integrations with Postnord, DHL, Budbee, Instabox
- Pickup points and home delivery
- Shipping labels and tracking
With proper configuration, WooCommerce can handle international sales:
- Multiple languages with WPML or Polylang
- Multiple currencies with automatic exchange rates
- Local payment methods per country
- Custom shipping options per region
We help you build a store that works for your international audience.
Yes, with WooCommerce Subscriptions we can build recurring payments for:
- Product subscriptions (e.g., monthly deliveries)
- Memberships with different levels
- Digital services and SaaS
- Maintenance agreements
The system handles automatic renewals, reminders and customer management.
We handle the entire migration from Shopify to WooCommerce:
- Products with images, variants and inventory
- Customers and order history
- SEO redirects so you don't lose search engine rankings
- Design that matches your current brand
The process usually takes 2-4 weeks depending on the store's size.
It's impossible to give an exact price without understanding the project scope. As a guideline, simpler stores start from approx. 30,000 SEK, while more advanced solutions with integrations and custom functionality cost significantly more.
Factors affecting the price include number of products, payment solutions, shipping integrations, and any connections to business systems.
Contact us for a free needs analysis and quote.
Category
Laravel & Web Applications
Questions about custom web applications and Laravel development.
Laravel is a powerful PHP framework for building scalable web applications. It's suitable when you need more than a regular website:
- Customer portals and login systems
- Booking systems
- SaaS products
- Internal tools and dashboards
- APIs for mobile apps
Laravel provides structure, security and scalability for complex projects.
Yes, Laravel is perfect for SaaS development. We build everything from:
- User management and permissions
- Subscription management
- Payment integrations (Stripe, etc.)
- Multi-tenant architecture
- APIs for external integrations
Laravel has built-in protection against the most common security threats:
- SQL injections
- Cross-Site Scripting (XSS)
- Cross-Site Request Forgery (CSRF)
- Password hashing
We always follow security best practices and keep the framework updated.
Absolutely! We regularly take over projects from other developers. The process includes:
- Code review to understand existing structure
- Documentation of current functionality
- Identification of technical debt
- Plan for further development
We provide an honest assessment of the project's condition before we start.
Yes, Laravel is excellent for system integrations. We connect your application with:
- Payment solutions (Stripe, Klarna)
- Email services (Mailgun, SendGrid)
- CRM systems
- Business systems and ERP
- External APIs
The time required depends on the project's complexity:
- Simpler application (e.g., booking system): 4-8 weeks
- Medium-sized application (portal with multiple features): 2-4 months
- Complex application (SaaS with many integrations): 4-6 months
We work agile with regular partial deliveries so you see progress continuously.
Category
Python & Django
Questions about Python development and automation.
Python is particularly strong for:
- Data-intensive applications and analysis
- Automation of repetitive tasks
- Integration with modern AI services
- Scientific calculations
- Scripts for data processing
For traditional websites and e-commerce, PHP/WordPress is often a better choice.
Yes! Python is perfect for automating repetitive tasks such as:
- Data processing and report generation
- File handling and conversion
- Scheduled tasks and monitoring
- Integration between systems lacking APIs
Automation saves time and reduces the risk of manual errors.
Absolutely! Python can communicate with most systems via:
- REST APIs
- Database connections (MySQL, PostgreSQL, etc.)
- File-based integration (CSV, Excel, JSON)
- Webhooks and messages
We build bridges between systems that otherwise don't talk to each other.
Django is a complete framework for building larger web applications with built-in admin, authentication and ORM.
Flask is a lightweight framework suitable for smaller projects, APIs and microservices.
We choose framework based on the project's needs.
Yes, we build solutions to collect, analyze and visualize data:
- Dashboards with key metrics
- Automated reports
- Data visualization
- Export to various formats
Python with libraries like Pandas and Matplotlib is excellent for this.
Category
AI & Automation
Questions about AI integrations and automated solutions.
AI can be used to:
- Automate customer service – Intelligent chatbots that answer common questions
- Streamline workflows – Automate document handling and sorting
- Generate content – Help with product descriptions and texts
- Analyze data – Find patterns and insights in large datasets
We help you identify where AI provides the most value for your specific business.
We primarily work with leading AI platforms:
- OpenAI (GPT-4, ChatGPT)
- Anthropic (Claude)
- Other specialized AI services
We choose tools based on your specific needs and budget.
Yes! We build intelligent chatbots that can:
- Answer customer questions around the clock
- Help visitors find the right products
- Qualify leads and book meetings
- Escalate to human support when needed
The chatbot is trained on your content and products for relevant answers.
Security is always the highest priority. We configure AI integrations with:
- Enterprise agreements that ensure data is not used for training
- Local data processing where possible
- Anonymization of sensitive information
- Clear guidelines for what is sent to AI services
Yes, we can build systems that help you with:
- Product descriptions
- Blog posts and articles
- Marketing copy
- Translations
AI is an excellent tool, but we always recommend human review to ensure quality and brand voice.
The process is simple:
- Needs analysis – We identify suitable use cases
- Pilot – We build a smaller solution for evaluation
- Evaluation – We measure results and adjust
- Scale up – We roll out on a larger scale if the pilot succeeds
Contact us for a free consultation.
Category
API & Integrations
Questions about API development and system integrations.
An API (Application Programming Interface) allows different systems to communicate with each other. You need it to:
- Connect website with business systems
- Build mobile apps that talk to your server
- Automate data flows between services
- Let partners or customers integrate with your system
Yes, we build RESTful APIs as backend for mobile apps. We deliver:
- Well-structured and documented API
- Authentication and security
- Database design and modeling
- Push notifications
The API can be used by both iOS and Android apps.
We always document APIs with industry standards:
- OpenAPI/Swagger specification
- Interactive documentation where you can test calls
- Code examples for common programming languages
- Authentication guide
Good documentation makes it easy for other developers to integrate.
Absolutely! We connect you with:
- Payment solutions (Stripe, Klarna, Swish)
- Shipping companies (Postnord, DHL, etc.)
- CRM systems (HubSpot, Salesforce)
- Email services (Mailchimp, SendGrid)
- Social media
- Accounting systems (Fortnox, Visma)
Security is central to all API development:
- Authentication with OAuth 2.0 or JWT
- HTTPS for all communication
- Rate limiting against overload
- Validation of all incoming data
- Logging and monitoring
Yes, we build custom solutions to fetch and structure data from websites:
- Price monitoring and competitor analysis
- Data collection for analysis
- Automatic updating of product catalogs
We always work with respect for robots.txt and legal aspects.
Category
Agency Partnerships
Common questions from marketing, design and communications agencies.
Category
About Pihlfelt
Questions about the business, location and how we work.
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